Concierge Nursing Services, INC. respects your privacy and is committed to protecting the information you provide when you visit our website, contact us, request an appointment, or use our healthcare services.
This Privacy Policy explains how we may collect, use, disclose, and protect information obtained through our website and related online services.
Depending on how you interact with our website and services, we may collect information such as:
Contact Information
Name
Email address
Phone number
Other information you voluntarily provide when contacting us
Appointment Information
Appointment requests and scheduling information
Information needed to coordinate your requested service
Health Related Information
When you voluntarily provide information for the purpose of receiving healthcare services, it may include information related to your symptoms, medical history, medications, testing, or other information relevant to your care.
Payment Information
If you purchase services through our website or an associated payment platform, payment information may be processed through the applicable payment provider. We do not needlessly collect or retain payment information that is handled directly by a third party payment processor.
Website Usage Information
We may receive limited technical information when you use our website, such as your IP address, browser type, device information, pages visited, and general website activity. This information may be used to maintain website functionality, security, and performance.
We may use information collected through the website or provided by you to:
Respond to questions and requests
Schedule and manage appointments
Provide and coordinate healthcare services
Communicate with you about appointments and services
Process payments
Provide information you request
Improve our website and services
Maintain website security
Comply with applicable legal and regulatory requirements
Protect the rights, safety, and security of our patients, practice, and others
We will use health information for purposes permitted by applicable law and, where applicable, under our obligations as a healthcare provider.
Concierge Nursing Services, INC. provides healthcare services and may collect health information in connection with your care.
Certain health information may be protected by federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), when applicable.
Information collected through this website is not necessarily part of your medical record. If you become a patient, information related to your healthcare may be maintained separately as part of your medical records and handled according to applicable healthcare privacy requirements.
For information about how protected health information is used and disclosed, please refer to our Notice of Privacy Practices, when applicable.
We do not sell your personal information.
We may disclose information when necessary to provide requested services or as permitted or required by applicable law. This may include sharing information with:
Healthcare professionals involved in your care
Laboratories or diagnostic service providers when needed
Payment processors
Technology, scheduling, or administrative service providers supporting our practice
Professional advisors or service providers when appropriate
Government agencies or other parties when required by law
Emergency personnel or other appropriate parties when necessary to protect health or safety
Third party service providers are expected to handle information appropriately and in accordance with applicable requirements.
Our website may provide links or pathways to appointment scheduling, patient portal, or electronic health record services.
Concierge Nursing Services, INC. may use OptiMantra as its planned EHR/EMR platform. Final scheduling and patient portal links may be added as they become available.
When you leave our website and access a third party scheduling or patient portal system, that service may have its own privacy policy and terms. We encourage you to review those policies before submitting information.
Our website may use cookies and similar technologies to support website functionality, security, performance, and analytics.
Cookies are small files that may be stored on your device when you visit a website.
Depending on the technologies used on the website, you may be able to control certain cookies through your browser settings or available website cookie controls.
Disabling certain cookies may affect some website functionality.
Our website may contain links to third party websites, scheduling systems, payment services, patient portals, or other external platforms.
Concierge Nursing Services, INC. is not responsible for the privacy practices, content, security, or policies of third party websites.
We recommend reviewing the privacy policies of any third party website before providing personal information.
If you provide your phone number or email address, we may use that information to respond to your inquiry, communicate regarding appointments, provide requested information, or otherwise communicate with you regarding services.
Please do not send highly sensitive medical information through ordinary email, website contact forms, text messages, or other communication methods unless specifically instructed to do so through an appropriate secure system.
We take reasonable measures to protect information against unauthorized access, use, disclosure, alteration, or destruction.
However, no website, online communication method, or electronic storage system can be guaranteed to be completely secure.
For your protection, please avoid submitting sensitive medical or financial information through unsecured website forms or ordinary email unless specifically requested through an appropriate secure process.
Our website is not intended to knowingly collect personal information from children through general website browsing.
If healthcare services are requested for a minor, information may be collected from the parent, legal guardian, or other authorized individual as appropriate and permitted by law.
Depending on the information involved and applicable law, you may have rights concerning your personal information, including the ability to request access, correction, or other actions regarding certain information.
Healthcare information may be subject to additional privacy rights and procedures under applicable federal and state laws.
To ask a privacy related question or make a request, please contact us using the information provided below.
Concierge Nursing Services, INC. serves patients in California and takes privacy seriously.
Certain California privacy laws may provide individuals with specific rights regarding personal information. The availability of particular rights depends on the nature of the information, the individual’s relationship with the practice, and applicable legal requirements.
Where applicable, requests will be handled in accordance with relevant California and federal law.
We may update this Privacy Policy from time to time to reflect changes in our services, website, technology, or legal requirements.
When changes are made, the updated policy will be posted on this page with a revised effective date.
We encourage you to review this Privacy Policy periodically.
If you have questions about this Privacy Policy or our privacy practices, please contact:
Concierge Nursing Services, INC.
Teal Curry, DNP, FNP-C
Phone: +1 323-645-2604
Email: info@conciergenurseservice.com
Service Area: Los Angeles and surrounding areas
This Privacy Policy provides general information about privacy practices associated with the Concierge Nursing Services website and should be reviewed by the practice and qualified legal or privacy counsel before publication.
It does not replace a legally required Notice of Privacy Practices for protected health information when HIPAA applies.
